The Ohio Department of Development (ODOD) offers several programs to help low-income Ohioans pay their utility bills and improve the energy efficiency of their homes. For more information about the programs that provide utility assistance you can contact the Ohio Consumer’s Counsel, you residential utility advocate at 877-PICKOCC (877-742-5622)
Community Action Agency
1740 Langdon Farms
513-569-1850
Monday - Friday 8:00 a.m. - 5:00 p.m.
CAA will be taking applications for the Winter Crisis Program on 11/3/08. Call today to schedule an appointment. Clients served on a first come, first serve bases. FUNDS ARE LIMITED!!!!
Documentation needed to apply:
1. Proof of income for the last 90 days.
2. Picture ID
3. Social Security Card for everyone in the household
4. Most recent DUKE energy bill if power has been disconnected.
or
Current DUKE energy bill with disconnection notice.
Please remember to bring all of the above information to the appointment. You will not be considered if you don't have all of the above things with your at time of appointment.

1740 Langdon Farm Road
Cincinnati, Ohio 45237
513.569.1840 x 1018
Fax: 513.569.1869
Home Energy Assistance Program (HEAP)
Keeping the lights on, the refrigerator running, and the house heated in the winter or cool in the summer is something many of us take for granted. However, many individuals and families in our community are unable to meet rising energy costs. Living without the benefits energy brings to us is not only uncomfortable, but it poses serious health risks and is a considerable barrier to self-sufficiency.
Through our Home Energy Assistance Program, CAA provides the assistance that individuals and families need to keep the lights on, keep the furnace running, and keep the house cool through the summer heat waves. HEAP does this through four different types of assistance:
Regular HEAP Assistance (September – April)
Emergency HEAP Winter Crisis Program (November – March)
HEAP Summer Cooling Crisis Program (June – August)
PIPP: Percentage of Income Payment Plan (year-round)
CAA serves more than 20,000 households every year through our HEAP programs. By helping to keep the power on, CAA is helping families focus on setting and achieving other milestones necessary for self-sufficiency, such as staying healthy, continuing education, or finding employment.
Eligibility
In addition to other eligibility requirements, income levels must be at or below 175% of poverty to receive HEAP assistance.
Hours of Operation
HEAP appointments are available during the following hours:
Monday – Friday 8:00 a.m. – 4:00 p.m.
Please call 513.569.1850 for more information or to schedule an appointment to apply for HEAP services.